Channel: Adrian Swinscoe

How to improve customer experience using employee feedback

September 29, 2017, 1:33 am

≫ Next: We need to move leadership from the job of one to the job of the many – Interview with Julia Fabris McBride of the Kansas Leadership Center

≪ Previous: Focus on the right things to drive your own customer experience revolution – Interview with Susan Ganeshan

This is a guest post from Sreeram Sreenivasan, Founder & CEO of Ubiq BI. Typically, businesses conduct customer surveys & interviews and apply the feedback to provide a […]

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